Delete Your Account
Last updated: July 14, 2026
You can delete your Pokeo account and all your data at any time, directly in the app — no need to contact us.
In the app
The fastest way:
- Open the Settings tab in Pokeo
- Select "Delete account"
- Confirm
Your account is deleted right away and you're signed out. This can't be undone.
Can't access the app?
Email tech@pokeo.onlineand include enough information for us to verify it's you. We typically process these requests within 30 days.
What gets deleted
We permanently remove:
- Your profile — contact details, display name, and avatar
- Reminders and nudges you've created
- Notification preferences and security settings
- Your blocked-users list
- Device push tokens
We may keep limited information where legally required, or to protect against fraud and misuse — only for as long as needed, then it's deleted too. Note that a nudge you sent to someone else stays in their account until they remove it.
Questions
Reach us at tech@pokeo.online.